We charge a flat rate to the guest when they place the reservation. You can control this amount. We recommend it be a little more than the actual cleaning expense, to cover the occasional dirty-bird. 

We have a checklist to make sure the property meets our standard of qualify

Our system holds a minimum balance on your property of $500 to keep our trust account stays in balance, if a maintenance item needs attention after we issue monthly distributions and before rent is collected.

Our vendor compliance system prevents our team from dispatching or paying a contractor who has expired insurance.

When it's more cost effective & if they're available, we use our own employees to perform maintenance. Current rates at $89/hr (Billed by the minute) for all time they spend including driving, purchasing, etc.

If a project requires more than just dispatch and invoicing, we have a project manager who can help keep things flowing. $120/hr (Billed by the minute) for anything time they spend.

Like a general contractor, Property managers markup the invoices from subcontractors. We've heard that many owners don't get a copy of the original receipt/invoice. They just get an invoice from the property manager. So, they have no idea how much the markup is.  We've seen other managers markup receipts by 25% or more. We only add a 5% markup to cover bookkeeping expense and we attach the receipt/invoice to the Owner Statement for transparency.

We encourage owners keep the recurring services in their own name but if you prefer we can activate on our accounts. Coordinator rates apply.