Our Maintenance Checklist establishes the quality standards required during Move-In and Move-Out. These expectations not only enhance satisfaction during Move-In but also help maintain the property's performance over the long term.

Our system maintains a minimum balance of $500 in your property’s account to ensure our trust account stays balanced and in compliance. This balance enables us to address basic maintenance issues that may arise after monthly distributions are issued and before rent is collected.

We only dispatch vendors who carry both general liability and workers' compensation insurance (if they have employees). Businesses that maintain insurance are focused on protecting their assets and prioritize safety and risk management throughout their work, which ultimately reduces risks at your property

When it’s more cost-effective and feasible, our own employees will handle maintenance tasks. We charge a competitive rate of $89/hour, billed by the minute, for all time spent, including driving, purchasing, and on-site work. This ensures efficient service while keeping costs transparent and fair for you.

If a project requires more than just dispatch and invoicing, we have a project manager who can help keep things flowing.